Knowledge base centre

Building Your Call Flow

• How to Block Specific Inbound Numbers
• Time-Based Call Routing
• How to Configure Ring Groups
• How to Configure a Call Queue
• How to Order & Configure Inbound Numbers
• How to Configure the Web Callback Feature

See all 37 articles

User portal (Webphone)

• User Portal and WebPhone Troubleshooting
• Activating Webphone
• Activating User Portal
• User Portal Overview
• How to enable incoming call ring sound for the webphone
• How to enable notifications from the webphone

Yealink

• How to Change the Logo/Wallpaper on Yealink Handsets
• Transferring Calls on Yealink Handsets
• Manual Configuration of Yealink DECT Handsets
• Transfer calls using a Yealink DECT phone (W53H, W56H)
• Manual Configuration of Yealink IP Handsets
• SIP Device Zero Touch Provisioning

See all 13 articles

Softphones

• Zoiper Softphone Configuration
• Bria 5 (Legacy) Softphone Configuration
• Bria Teams Softphone Configuration
• Grandstream Wave Softphone Configuration
• MicroSIP Softphone Configuration
• Softphone Error Troubleshooting

Deskphones

• Manual Configuration of Polycom IP Handsets
• Manual Configuration of Snom IP Handsets

SIP Trunking

• 3CX SIP Trunk Guide
• Asterisk SIP Trunk Guide
• Configuring SIP Trunks on FusionPBX

API

• Integrations/API tab Documentation
• API Request Feature

Other Devices

• Manual Configuration of Cisco SPA IP Handsets
• Configuring a Grandstream Analogue Telephone Adapter
• Firewall Requirements
• Why is my SIP Device Offline or Constantly Disconnecting?
• Dialling Emergency Services